When jobs or tasks could be performed in-house by employees within a company but instead are contracted to the third party company specialist in the area for an extended period of time. Nowadays reference is also made to “offshoring” where the tasks are contracted to umbrella companies or companies overseas in places such as India or China, and commonly involves call centres, technical/computer support and IT programming.
Common areas now outsourced by many companies are:
IT Support and Maintenance
Catering and Facilities maintenance [Read more...]